The economic turmoil that occurred due to the outbreak of COVID-19, and its after-effects have exposed many vulnerabilities in supply chains and raised doubts about resilience. Business leaders have started to use this crisis to take a fresh look at their supply chain networks and logistics partners, take steps to understand their vulnerabilities, and then take actions to improve resilience. Similar to most industries, the Logistics industry too currently confronting an immense change, which creates both risks and opportunities. Although the core needs of most customers have changed very little, customer expectations are increasing significantly. Therefore, businesses have to move their goods faster, more flexibly, and with more transparency at a lower cost. As a result, the logistics companies under severe pressure to deliver better service at a lower price.
